Terms and conditions

Intake and registration
Before registering for a course at Dutch in Dordrecht, a free intake will take place.
If you already have any knowledge of the Dutch language, your level will be determined during the intake. Please note: only completed applications will be considered.

Payment conditions
After receiving your registration, you will receive the invoice for the course, 2 weeks prior to the start of the course. The course amount includes the course material. Your registration is final once we have received your payment (or the first instalment).
If you don’t participate or you cancel the course, you are not entitled to a refund of your payment.
Payment in two instalments is possible. The first invoice needs to be paid prior to the start of the course. You will receive the second invoice halfway through the course period. It is not possible to pay only a part of the course fee. 

After signing the registration, you are entitled to a cooling-off period of 14 calendar days based on the EU-directives. Within this cooling-off period, you can cancel the agreement without giving any reason. Cancellation is only possible in writing (email) or by telephone and will be confirmed by Dutch in Dordrecht.

Dutch in Dordrecht reserves the right to cancel the course in case the number of students falls below the threshold of such courses. Any course fee paid will be refunded.
Cancellation of an individual lesson, must be done 24 hours prior to the start of the lesson. Lessons cancelled within 24 hours will be charged.
Cancellation of a registered conversation class is possible 12 hours prior to the start of the class. Lessons cancelled within 12 hours will be charged.

Absence teacher / no classes 
In the absence of the teacher, we first will look for a replacement. If this is not possible, the lesson will be postponed. Dutch in Dordrecht is closed during official Dutch holidays.

Certificate of participation
You will receive a certificate of participation when the level of the course is sufficient and you have an attendance rate of 80%. 

Dutch in Dordrecht is responsible for processing the personal data as stated in our privacyverklaring.

Dutch in Dordrecht is not liable for any damage to persons and/or properties or theft or missing personal goods during courses and other activities. 
By registering, you acknowledge agreeing to the Terms and Conditions and the Privacy Statement.